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At Sable De Paradis, we want you to be completely satisfied with your purchase. Returns are accepted within seven days of receiving your order. To be eligible for a return, the product must be unused, unopened, and in its original packaging.

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To initiate a return, please contact our customer support team with your order details. Once your return request is approved, we will provide detailed instructions on how to proceed. Refunds will only be processed after the returned item is received and inspected. Kindly note that for international returns, shipping costs are the responsibility of the customer unless the return is due to an error on our part.

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We are pleased to offer exchanges within three days of receiving your product. To qualify for an exchange, the product must remain unused and in its original condition and packaging. If you wish to exchange an item, please reach out to our support team within the specified time frame.

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If the product you wish to exchange is unavailable, we will issue store credit for future use.

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General Information

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Sable De Paradis specializes in creating unique perfumery experiences, including customized fragrances tailored to individual preferences. While we strive to deliver exceptional products and services, customers must adhere to these terms for a seamless experience.

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Product Disclaimer

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Our perfumes are crafted with high-quality ingredients and rigorously tested to meet industry standards. However, due to the subjective nature of fragrance sensitivity, Sable De Paradis is not liable for any adverse reactions, including but not limited to skin irritation, allergies, or respiratory discomfort. Customers are responsible for reviewing product descriptions and ingredients before purchase.

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Customized Products

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For our bespoke and customized perfumes, the customer is responsible for providing accurate and complete information during the consultation and creation process. This includes but is not limited to:

Stating any known allergies or sensitivities to specific ingredients.

Informing us of any underlying health conditions, including but not limited to asthma, skin conditions, or pregnancy, that may be affected by fragrance products.

Once a customized fragrance is created and delivered, it is non-refundable and non-exchangeable, as it has been uniquely crafted to the customer’s specifications.

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Customer Responsibility

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Customers are solely responsible for ensuring the suitability of our products for their personal use. This includes:

Conducting a patch test to confirm no allergic reactions before using the product extensively.

Providing accurate and truthful information during consultations for custom fragrances.

Following the usage instructions provided with the product.

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Sable De Paradis is not liable for any consequences resulting from improper use, failure to disclose allergies or health conditions, or any information withheld during the customization process.

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Shipping and Delivery

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Sable De Paradis adheres to a clear shipping policy, detailed separately. The customer is responsible for providing accurate shipping information. We are not liable for delays caused by incorrect addresses, customs clearance, or other factors beyond our control.
For international deliveries, customers are responsible for any customs duties, taxes, or fees imposed by their country of residence.

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Returns and Exchanges

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Our returns and exchange policies are clearly outlined separately. Customized fragrances are excluded from returns and exchanges under UAE law, as they are personalized goods.

For more information

Contact Mobile: +971501216122

Landline Number: +97125561900